THE Department of Justice (DOJ) has posted a 100-percent resolution and compliance rating in the recent scorecard of the Office of the President – Citizens’ Complaint Center (Hotline 8888 or 8888 Citizens’ Complaint Center).
The center was established to serve as a mechanism for citizens to report their complaints and grievances over acts of red tape or corruption in any national government agency, government-owned or controlled corporation, government financial institutions, or any other state instrumentality.
“Guided by the principles of a Bagong Pilipinas, this is another remarkable accomplishment for the DOJ which is a testament that we are serious in delivering justice for all in real time,” said Justice Secretary Jesus Crispin Remulla.
He said the DOJ is steadfast in its commitment to uphold the principles of the Bagong Pilipinas brand of governance.
Based on the 8888 Agency Statistics, the DOJ received 205 concerns and has resolved all of them within the 72-hour prescribed period from January to October 2024.
The DOJ Action Center (DOJAC), under the direct supervision of Undersecretary Margarita Gutierrez and its program director, assistant state prosecutor Joan Carla Guevarra, serves as the DOJ’s focal unit for 8888 concerns and complaints.
