Strategic partnerships to offer exclusive benefits to Alliance customers from 1 January 2025
Singapore, 20 December 2024 – The Travel Alliance, comprising Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile and Telkomsel, today announced strategic partnerships with leading ride-hailing, delivery, and travel brands Grab and Trip.com to enable savings on accommodations, flights, rides, and food deliveries for Alliance customers when they travel. Promotions will be progressively rolled out by the Alliance members from 1 January 2025.
The Travel Alliance was formed in February 2024 with the aim of launching the first-of-its-kind cross-border rewards programme to enable its almost 300 million customers to enjoy a slew of incentives on transport, dining, merchandise, and lifestyle services when they travel to the markets where the operators are based. Trip.com and Grab are the first to join the ecosystem of partners to provide perks that can be seamlessly accessed by Alliance customers. See Annex for more details on the partnership offers.
“We are always seeking bold, innovative ways to elevate our customers’ experiences, wherever they are. This partnership empowers our customers to travel smarter and more affordably, unlocking exclusive rewards that enhance convenience and connectivity. With Globe, every journey becomes seamless and truly rewarding,” said Darius Delgado, Chief Commercial Officer, Globe Telecom.
Securing better deals on flights and accommodations
As part of the regional cross-border rewards programme, Trip.com will provide Travel Alliance customers with best-in-market concessions of 10% and 6% off hotel and flight bookings respectively.
Eligible Alliance customers will also enjoy an instant upgrade to Trip.com’s top tier Diamond status and receive exclusive perks such as free access to airport VIP lounges and car model upgrades for airport transfers.
“As a customer-focused company, Trip.com is delighted to partner with the alliance of seven telcos to bring exceptional travel opportunities to their users across the Asia Pacific region. This collaboration reflects our commitment to making travel more accessible and rewarding by leveraging innovative partnerships. By combining the convenience of our platform with exclusive discounts for the telco customers, we aim to inspire more people to plan the perfect trip for a better world,” added Ms Han Feng, Head of Marketing, Trip.com
Exploring Southeast Asia with ease
The Travel Alliance and Grab will work together to create exclusive deals and discounts for Alliance customers, including a special Grab Tourist Pack, to be launched in early 2025.
“With our presence in over 700 cities across 8 countries in Southeast Asia, Grab believes we can be the one app travellers need for hailing rides, ordering food, dining out or getting emergency supplies delivered to their doorstep. We are pleased to partner the Travel Alliance to support the travel needs of their vast combined customer base,” said Mr Chuck Kim, Managing Director, Group Business Development & Strategic Partnerships, Grab.
