Philippine National Police (PNP) Chief Gen. Nicolas Torre III demonstrated Tuesday their five-minute emergency response to President Ferdinand Marcos Jr. during the latter’s visit for the 124th Police Service Anniversary Celebration at the PNP headquarters in Camp Crame, Quezon City.
President Marcos visited the PNP Command Center (PCC) and was briefed on the five-minute Police Response Time system during which Torre showcased how his units respond to 911 emergency calls nationwide.
Demonstrations included drone-assisted operations and the use of body-worn cameras (BWCs), 800 of which can stream live video. The PCC also houses about 40 members of the PNP 911 Emergency Response Team.
Aside from the demonstration, Torre also showed Mr. Marcos recorded videos of cops serving arrest warrants during various police operations nationwide.
The PNP chief likewise presented the police force’s readiness, capability, and speed in responding to emergencies, including its five-minute response time policy.
Torre explained first-hand the real-time maps, live monitoring systems, and GPS-integrated tools that enable police to track incidents as they happen, reducing response time and ensuring quick, decisive action.
He said the public no longer needs to look for a police officer on the street, as the system is now fully equipped to provide immediate assistance “anytime, anywhere.”
Torre said around 60 percent or more than 10.5 million 911 emergency calls from August 2024 to June this year have been “successfully handled or processed.”
“Since the launch of our revitalized PNP emergency 911 command center on Aug. 8, 2024, up to June 15, 2025, we have received over 17.5 million calls and more than 10.5 million, or 60.34 percent have been successfully handled or processed,” Torre said in his speech during PNP’s 124th anniversary.
From June 2 to August 10, 2025, Torre also bared that they had already handled 3,574 calls to 911 requiring police assistance.
“We responded to almost 94 percent within 5 minutes. That is more than 9 calls out of 10, and so as we mark our 124th year, the question before us is not what we have done but what more we can do,” the country’s top cop said.
“As the chief of the PNP, I call on every officer and personnel to continue embodying the true spirit of public service. Let us be the police force that people not only respect but truly trust,” he emphasized.
Under the five-minute response policy, precincts without investigation functions were deactivated.
This is not meant to weaken the operations but to redeploy PNP personnel to where they are more needed—in chokepoints, foot patrols and mobile units—who are at the core of this rapid response initiative..
“Through our national network of police stations and field units, the PNP is a vital lifeline in emergencies, ensuring that help reaches people at the very moment it is most urgently needed because In this fast changing world, every second matters and in the PNP every second counts,” Torre said.
