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BDO Unibank Inc. makes available the service assist and account assist machines in all its branches nationwide. The self-service machines enable clients to perform banking transactions for a simpler, faster and more convenient branch visit, complementing the bank’s traditional over-the-counter services provided by branch personnel. By offering an additional transaction-completion channel, BDO ensures a more efficient and customer-centric branch experience. The machines allow clients to input transaction details independently before engaging with branch personnel, eliminating the need for manual form-filling and reducing wait times.