Credit card-related complaints in the Philippines surged 45 percent in the second quarter of 2024 compared to the first quarter, according to data from the Credit Card Association of the Philippines (CCAP).
The CCAP reported 4,161 credit card complaints during the period, accounting for 23.65 percent of all consumer complaints received.
Account management issues, such as difficulties accessing accounts, card applications and card activations, made up 55.5 percent of total complaints,...
Credit card-related complaints in the Philippines surged 45 percent in the second quarter of 2024 compared to the first quarter, according to data from the Credit Card Association of the Philippines (CCAP).
The CCAP reported 4,161 credit card complaints during the period, accounting for 23.65 percent of all consumer complaints received.
Account management issues, such as difficulties accessing accounts, card applications and card activations, made up 55.5 percent of total complaints,...
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