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Tuesday, November 5, 2024

Teleperformance to hire thousands of BPO workers

Teleperformance, one of the largest private sector employers in the Philippines, opened a new site in Quezon City and expects to hire thousands of new BPO employees, on top of the 40,000 people already in its roster in the country.

The French BPO giant opened its 19th site in the Philippines at Vertis North in Quezon City on Sept. 13.  It announced job openings in the new site which can accommodate up to 3,000 professionals.

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Teleperformance opens its new site at Vertis North in Quezon City.  Shown during the ribbon-cutting ceremony are (from left) Teleperformance Philippines senior vice president Jeffrey Johnson, IT and Business Process Association of the Philippines president Rey Untal, Department of Information and Communication Technology Undersecretary Monchito Ibrahim, French Embassy economic counselor Estrade Laurent, Teleperformance Philippines managing director Travis Coates, site director Rina Villarba and vice president for operations Bryan Ashby.

Travis Coates, managing director of Teleperformance Philippines, said the company aimed to increase its already 40,000 employees in the country through further expansion.

Coates said the company was expecting to hire around 4,000 to 5,000 more people in the next few months to cater to online retail clients as well as healthcare services in the US.

The new site at Vertis Tower 1 spans nine floors which, at full capacity, will be able to accommodate 3,000 employees.  The site is strategically located within the mixed-use Ayala commercial complex at Edsa corner Minadanao Ave.

Teleperformance now counts 19 sites in the country, making it the largest in Asia. Coates said the company was still looking to expand and sustain its growth in the Philippines.

“We’re constantly looking at where is the next location for us. As we continue to grow and get more clients, we’ll continue to open as many sites as we need,” said Coates. 

Teleperformance is celebrating its 22nd year in the Philippines.  It is the first in the country to receive a certification from the Great Place to Work Institute.

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