Globe Telecom Inc. joined a group of leading telecommunications companies worldwide committed to the GSMA’s industry-first Responsible AI (RAI) Maturity Roadmap.
The GSM Association is a non-profit industry organization that represents the interests of mobile network operators worldwide.
The initiative underscores Globe’s dedication to ethical and responsible AI development and deployment, ensuring these powerful technologies benefit its customers, the environment, and society.
Globe said that as part of its broader sustainability strategy, it views responsible AI as a critical component in driving sustainable digital transformation. By adopting the GSMA RAI Maturity Roadmap, Globe ensures that its AI will not only deliver business value but also contribute to sustainable development.
The GSMA developed the RAI Maturity Roadmap to address the growing importance of AI in the telecommunications industry. This marks the first time an entire sector has committed to a common approach to AI.
Globe is among 19 mobile network operators from around the world that have adopted the roadmap to track, maintain and improve AI use.
The roadmap, based on insights from McKinsey and a group of leading operators, provides a structured framework for telecommunications companies to assess their current AI maturity level and identify areas for improvement.
This allows them to align their AI strategies with responsible practices, ensuring fairness, transparency, and accountability in AI applications.
The roadmap addresses five core dimensions: a company’s vision, values, and strategic goals; operating model and AI governance; technical controls to ensure compliance with regulations; collaboration with third-party ecosystems; and corporate change management and communication.
“We’ve seen in the internet age, it took the world longer to prioritize cybersecurity, data privacy, ethics, and governance. I think we do have a great opportunity in this new technology to do it right much earlier, whether that’s in terms of privacy or security, and just ensuring that the human is still at the center, especially with something this disruptive,” said Globe chief AI officer Anton Bonifacio.
