The Bureau of Customs (BOC) has temporarily suspended the QR code scanning requirement in the Green Lane to simplify and expedite customs clearance for travelers at airport terminals.
Passengers arriving in the country are required to register through the eTravel app and accomplish the Customs Declaration Form before arrival. A QR code is then generated for all passengers, regardless of whether they have goods or currency to declare.
Effective August 14, 2025, passengers in the Green Lane will no longer be required to have their QR codes scanned. Travelers in the Red Lane—including those with “Something to Declare” and those selected through random, reasonable, or intelligence-based assessments—will still undergo QR code scanning and the standard customs clearance process.
Upon arrival, passengers are directed to the appropriate lane: Green Lane for those with “Nothing to Declare” and Red Lane for those with “Something to Declare” or those selected for inspection based on risk assessment.
The move was prompted by feedback from travelers regarding long queues at customs arrival areas.
Commissioner Ariel F. Nepomuceno personally inspected passenger traffic at the Ninoy Aquino International Airport (NAIA) Customs Arrival Area to assess the system and identify improvements.
“We want our processes to be both traveler-friendly and security-focused. This initiative will help decongest arrival areas while ensuring that our enforcement responsibilities remain uncompromised,” Nepomuceno said.
