How Lark can help transform healthcare for a digital future
More industries are transitioning to digital ways of working, and healthcare is no exception. While it is not without its challenges, there are huge benefits to be gained from the digital transformation of healthcare, both from a practitioner's perspective, as well as that of a patient. Automated administrative tasks allow health workers to put more focus on their patients. Improved communication between practitioners, along with AI that minimizes human error, can result in better patient outcomes. The ability to collaborate globally on research and data analysis helps in the advancement of treatments and procedures. Mobile technology has also made it easier for patients to connect with specialists for appointments and consultations. These are just some of the advantages of a digital shift in the healthcare industry worldwide. In the Asia Pacific Region, three health institutions have turned to Lark as their digital tool of choice for a more technology-driven workplace. One is Singapore-based WL&H Medical, a pioneer in Personalized Precision Medicine in the region. The company was struggling with outdated manual human resource processes and incurring additional expenses from having to pay for multiple programs and apps for team management and communication. Through Lark Workplace, the company is able to streamline processes such as filing of leaves, and reimbursement approvals. Internal communication has improved for them through Lark Messenger, which is integrated with Lark Docs and cloud storage for sharing files. With unified scheduling over Lark Calendar, staff members can now see all events that are relevant to them in just one place, eliminating the need to jump between multiple calendars. And, because all the necessary tools and functions are already found within Lark, the company is able to save on app costs as well. Another Singapore-based company that uses Lark is WhiteCoat. This company offers telemedicine and tele-treatment consultations through a mobile app, giving patients affordable and accessible healthcare from a dedicated team of doctors. Their main challenge was how to make communication between regional teams seamless, especially with the language barrier between their Singapore headquarters and their division in Vietnam.