Rizal Commercial Banking Corporation (RCBC)’s Executive Vice President and Chief Innovation and Inclusion Officer, Lito Villanueva, graced the Institute of Bankers of Zimbabwe’s invitation to speak at their Summer Conference through a virtual meeting platform.
Villanueva championed the Philippines’ exponential growth as a bustling global hotspot for digital finance and fintech adoption. Inspired by the conference’s theme, “Unlocking Value With AI: Enhancing Customer Experience, Product Innovation, and Operational Efficiency in the Financial Services Sector,” the RCBC Executive sought to motivate the bankers and find standard solutions to problems faced by developing countries such as the Philippines and Zimbabwe.
By highlighting the successes of RCBC’s digital solutions—Pulz, DiskarTech, and ATM Go—Villanueva showcased the unmatched possibilities of adopting Artificial Intelligence into daily banking operations, expanding sustainable banking, and collaborative approaches to resolving social problems.
“Innovations utilizing emerging technologies such as AI have been enablers in our digital transformation journey. From 8th in ranking in 2018, we leapfrogged as the Philippines’ 5th largest privately-owned universal bank in assets in three years,” Villanueva said.
“We translate the power of AI in making digital solutions accessible to the widest group of people as possible. It is about creating a pathway to financial freedom for our customers. This is why our digital solutions are more than just products. They are lifelines for the underserved,” Villanueva added.
Fanwell Mutogo, Executive Director of the Institute of Bankers of Zimbabwe, expressed deep gratitude for Villanueva’s insightful contribution to the conference, stating, “Your enlightening speech deeply resonated with our audience. The insights you shared, backed by your rich experience and vast knowledge, provided an entirely new perspective, which will be incredibly beneficial in the long run.” This recognition underscores the impact of Villanueva’s thought leadership on a global scale.
