Driven by a culture of quality and safety, SMHCC properties across the country use a contact tracing technology which has recently been regarded by the National Privacy Commission as a best practice in handling contact tracing data in the country.
The said contact tracing platform strengthens SMHCC’s SustainablySafe Program, intensifying health and hygiene protocols in all its properties.
Through the platform, guests experience a pleasant and hassle-free navigation without unnecessary questions and thumb clicks. Designed with a user-friendly interface, it works on any platform or browser and any type of mobile phone.
“The thrust of the platform calls for an appeal to guests’ sense of civic duty. We do not force them into anything and we do not repurpose the data for any other objective apart from strict compliance to health protocols,” said Eric Uy, SMHCC Vice-President for Technical Services, as he underscored its strict adherence to the Data Privacy Act.
Noting how all institutions are now striving to continue to rise above the pandemic, Uy added: “Whatever we lack in terms of resources, we compensate through creativity and ingenuity. These are the building blocks and main drivers integrated into SMHCC’s ways of working.”
After a successful pilot in SM properties, including SMHCC, the same technology is now being used by SM Supermalls, one of Southeast Asia’s biggest developers and operators of malls in the Philippines.
With this type of versatility and universal adaptability, even government entities and some healthcare institutions have patterned their respective contact tracing initiatives after the SMHCC-developed software.