Social Welfare Secretary Rex Gatchalian said the weeklong celebration for the Department of Social Welfare and Development’s (DSWD) 74th anniversary will be marked by digital innovations that streamline various transactions and processes to further improve service delivery.
“The highlight this week is we improve our services for external clients but we do not forget our internal clients,” Gatchalian said in a mix of English and Filipino during Monday’s anniversary kick-off ceremony at the DSWD Central Office in Quezon City.
Bannering the theme “Bawat Pamilyang Pilipino ay Mahalaga sa Bagong Pilipinas,” the DSWD’s 74th-anniversary celebration will be held from February 17 to 21 with a series of launches on the newest initiatives of the Department that seek to make the agency’s services more efficient, quality-driven, and client-centered.
Among these is the Paspas Gobyerno Information System or Paspas G-IS, a digital monitoring and tracking tool designed to streamline the processing of documents and transactions across DSWD offices.
The Paspas GI-S will also include automated tracking and notifications to enforce the 3-7-20 rule, ensuring timely processing, real-time transaction updates to quickly address backlogs and delays, and data-driven analysis to identify bottlenecks and improve operational efficiency.
The Social Welfare Secretary said the implementation of this project is anchored on Republic Act 11032 or the Ease of Doing Business Act, which mandates zero backlog and expedites the processing of all government transactions — whether for internal or external transactions.