PLDT Inc. said customers can expect faster seamless delivery of digital services as it speeds up efforts to transform its digital transport network through a new training program supported by the US Trade and Development Agency.
The company earlier secured a $1-million grant from the US Trade and Development Agency to support the training, skills upgrade and capacity building of PLDT’s technical and managerial staff implementing the project.
“This investment will equip our people with the skills and knowledge needed to transform PLDT as an organization as we march toward the 5G-powered future,” said PLDT chairman Manuel Pangilinan.
“The future of this company depends a lot on how we transform, not only our network, but also our people,” he added.
The training program will boost PLDT’s transport network transformation project. It will also enable PLDT to manage traffic congestion, minimize network outages and launch new digital services faster.
Courses that will be delivered under the training grant have been developed jointly by Cisco and PLDT, and are designed to support PLDT’s transformation and digitization initiatives. These are geared toward PLDT management and technical staff.
The training program will be conducted by US technology company Cisco, PLDT’s partner in its Transport Network Transformation Program launched last year. Under the program, PLDT and Cisco are transforming PLDT’s IP transport infrastructure into a 5G-ready, fully automated, software-defined IP transport network.
The courses are aimed at supporting the implementation of PLDT-Cisco’s network transformation project, which will allow PLDT to seamlessly deliver customized digital experiences to customers.