At quarter past six in the morning, Mike Jawad gets off his bed, dons his most comfortable sneakers, and takes a leisurely walk at the new Filinvest Mimosa estate, surveying the vast land of its potential, and of course, the challenges the property brings.
Mike is the newly appointed General Manager of Filinvest Mimosa, which houses Quest Hotel and Conference Center and the Mimosa Golf Course featuring two, tournament ready, 18-hole courses.
Mike identifies himself as a 24/7, on-duty general manager, as he currently resides in the hotel. This was a conscious decision by him though, saying it’s a lot more advantageous.
“Living in-house has allowed me to have a different perspective of the hotel and the estate. Perhaps this kind of practice is not liked by many, but I prefer it as it gives me a better insight on the operations and allows me to spot the discrepancies that the hotel may have before even guests arrive.” says Mike.
“This is especially true when all the department heads and managers are not yet on board, which gives me a totally different view of the hotel, its outlets and the rest of the property,” he added.
As general manager, the Pakistani national from Dubai is responsible for overseeing the long-term development and establishment goals of the estate.
“Apart from ensuring the profitability of the hotel and golf course, my most important goal and focus is to guarantee the satisfaction of our customers—that they choose our hotel not only as a hotel but as a preferred destination for business, as well as a leisure getaway.”
Prior to working in the Philippines, Mike has worked in the USA, the Middle East and Southeast Asia. He realized his early potentials in hospitality management at the University of Nevada, Las Vegas (UNLV) in USA, having completed its Hotel Administration program.
Mike holds an MBA, major in Business and Marketing, also from UNLV. He brings 20 years of education and experience to the Philippines and sees it as a very exciting destination for travel and leisure because of the country’s natural penchant for excellent hospitality practices.
While Mike is fluent in English, Arabic, Turkish and Hindi, he says that he’s excited to learn the Filipino language.
Chroma Hospitality, Inc., the hotel management company of Filinvest Development Corporation also operates the luxury Crimson Resort and Spa in Mactan, Cebu, Crimson Hotel in Filinvest City, Manila, Quest Hotel Cebu City, and will soon open the highly anticipated Crimson Resort and Spa Boracay in 2017.
For inquiries and bookings, you may contact (02) 845-1888, (045) 599-8000 or (02) 843-1363 or visit clark.questhotels.com and mimosagolf.com.