Maynilad Water Services Inc. (Maynilad) said it recovered about 560,000 cubic meters of potable water previously lost to illegal connections.
The significant achievement was accomplished through 6,900 anti-illegal operations conducted between January and August 2024, targeting unauthorized connections, tampered meters, and unregistered lines throughout its service area.
“Our efforts to crack down on illegal water connections not only prevent the possible entry of contaminants into the system but also ensure that all customers receive their fair share of the water supply,” said Maynilad head of customer experience and retail operations Christopher Lichauco.
The recovered water volume is enough to supply the daily needs of around 3,500 water service connections, improving supply availability and pressure for legitimate Maynilad customers.
The initiative also generated P62 million in revenue as violators settled penalties and reconnected legally.
Maynilad credited the success of the initiative to the cooperation of LGUs, who played a crucial role in enforcing the anti-illegal water campaign.
Maynilad said it had closed nearly 25,000 illegal connections since 2016, reducing losses and enhancing service delivery.
The closure of illegal connections is part of Maynilad’s non-revenue water (NRW) management program aimed at reducing both physical and commercial water losses.
NRW represents the difference between the water supplied to the distribution system and the water billed to customers.
