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Tuesday, July 23, 2024

Globe asks users to keep SIM data updated

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Globe Telecom asked its subscribers to keep their SIM registration information up-to-date on the online platform in compliance with the SIM Registration Act.

The SIM Registration Act, enacted in December 2022, mandates the registration of all SIMs to enhance public safety and security by serving as a deterrent against SIM-aided criminal activity.

The law requires SIM users to register using correct and complete details, including the submission of a verifiable photo ID. Customers may easily update their registration details such as change in residential address, change in last name after getting married or legally changing it and updating valid government ID.

“We understand that life circumstances may change, and it’s essential for customers to reflect those changes in their SIM registration information,” Globe vice president and head of consumer mobile business Darius Delgado.

“Our goal is to make the update process as convenient as possible, ensuring that they remain compliant with the law while minimizing any potential disruptions to their mobile services,” he said.

Globe encourages all its customers to take advantage of the easy edit option, launched in June last year, to remain compliant with the law.

Globe also reminded customers to submit accurate details and a real photo ID as providing false information or failing to update SIM registration details could result in penalties under the law.

Each customer may update SIM Registration details for up to two times a year.

Globe said it is committed to maintaining a secure and reliable SIM registration system. The company said it continuously improves its systems to safeguard user data and maintain the integrity of its services.


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