The PLDT Group said Wednesday it opened new experience hubs in Luzon and Visayas to bring telecom and digital services closer to its customers.
PLDT and Smart customers in Zambales and nearby areas can visit the newly-opened Experience Hub at SM City Olongapo Central for their telco needs.
Meanwhile, subscribers in Negros Oriental can go to the Experience Hub at Robinsons Place Dumaguete City.
“These new PLDT and Smart Experience Hubs are aligned with our thrust to continuously innovate and improve customer experience in key cities nationwide. We want our customers to have a more pleasant and meaningful experience whenever they visit our store nearest to them,” said John Palanca, senior vice president and head of sales and development at PLDT and Smart.
“At the same time, these new stores allow us to expand the reach of our products and services in the regions. We also aim to help local governments to bridge the digital divide, boost local industries, and make their cities more attractive to domestic and international markets,” he said.
Olongapo City, with a population of over 260,000 per the 2020 Census, is a first-class highly urbanized city in Central Luzon.
Dumaguete City is a bustling component city situated in Negros Oriental which houses many nearby tourist areas and was even part of Forbes’ 2015 list of best places to retire around the world.
Customers can avail of the latest promos of Smart Signature and PLDT Home fiber plans, or switch their mobile numbers to Smart and TNT at the PLDT and Smart Experience Hubs.
Customers can also explore some of the latest smart gadgets to improve their home and lifestyle. The stores also feature self-care kiosks to help customers discover the best mobile and home connectivity plans that are suited for their lifestyle and entertainment areas to engage the customers.