Globe Telecom Inc. ranked the highest among local telecom companies in the prestigious 2023 Digital Inclusion Benchmark (DIB).
The DIB, conducted by the World Benchmarking Alliance (WBA), evaluates about 200 of the world’s most influential technology companies.
The benchmark assesses companies in advancing universal access to digital technologies, improving digital skills, fostering trustworthy use, and driving open, inclusive, and ethical innovation.
Globe’s commitment to digital inclusion was recognized, with the company’s score showing improvement from its first evaluation in 2021.
“Our progress in the Digital Inclusion Benchmark affirms our efforts to equip our customers with the necessary skills to navigate the digital world safely and responsibly. We remain committed to uplifting lives through digital technology while prioritizing the safety and security of our customers,” Globe Group chief sustainability and corporate communications officer Yoly Crisanto said.
Globe made huge strides in various areas evaluated by the DIB, particularly in the “Use” and “Skills” indicators.
The company soared to third place for “Use” among the 200 companies assessed, demonstrating best practices in monitoring, reporting, and responding to cybersecurity incidents.
It was also acknowledged for the clear language in its privacy policy, specifically regarding data collection practices and user rights.
Cybersecurity and data privacy remain a priority for Globe, which is evident in the appointment of a chief information security officer (CISO) and a chief privacy pfficer (CPO) who proactively address and manage digital threats that could impact the business and its customers.
Globe’s data centers received three International Standards Organization (ISO) accreditations, ensuring the highest quality of service and security to its clients.
Globe also boasts a state-of-the-art security operations center, which plays a crucial role in protecting customer information.
Globe was also commended for maintaining a strong commitment to child online safety through various partnerships and initiatives with organizations such as the Internet Watch Foundation (IWF), Canadian Centre for Child Protection (C3P), National Privacy Commission and Center for Art, New Ventures & Sustainable Development (CANVAS).
Globe said it continues to educate the youth, parents, and teachers on digital citizenship and responsible technology use through its digital thumbprint program (DTP).