Sitel Group, one of the largest global providers of customer experience products and solutions, joined the Asia CEO Forum Asia Diversity Forum 2021 alongside industry experts and leaders to highlight the importance of diversity, equity and inclusion in the workplace and share the steps the company took to strengthen its diversity and inclusion roadmap for over 160,000 employees globally.
“At Sitel Group, we pride ourselves on our values of ‘Be Bold, Build Trust, Work Together and Wow Customers,” said Erin Wallace, senior director for Americas. “And when we discuss diversity and inclusion, we need to include our company values in the discussion because these values capture who we are and what we want our culture to be. They drive us in creating our diversity and inclusion programs based on what we care about most.”
Sitel Group nurtures a welcoming and inclusive workplace enabling their people to create and deliver unique experiences where everyone’s voice is heard and acknowledged. The company launched MyID or My Inclusion and Diversity community to celebrate each unique voice and experience.