As a provider of basic necessities, on-demand food delivery service foodpanda continues to operate round the clock with safe, contactless delivery for every order.
With the surge in COVID-19 cases, foodpanda’s commitment remains in supporting rider, restaurant and vendor partners as well as valued customers through its 24-hour operations.
To also ensure all health and safety protocols are strictly implemented, customers are asked to follow the steps below for contactless delivery:
1. Place an order and opt for online payment via credit or debit cards and even Gcash.
2. Upon ordering, go to the rider chat function on the foodpanda app and inform the rider that you are opting for contactless delivery. Customers can include instructions on where to leave the order to make sure social distancing protocols are followed.
3. Food will be placed at the designated drop off spot at the customers’ delivery address.
4. Rider will notify customers that food has arrived via the rider chat function on the app or via call / SMS.
5. Throughout the delivery, a one meter distance will be maintained between the rider and customers.
6. Customers may use the chat function within the foodpanda app to confirm receipt of their order.
7. Delivery completed!
All foodpanda riders are instructed to wear face masks at all times. They are to wash their hands every two hours and after each time they handle a delivery. Lastly, if they have symptoms of illness, they are to immediately seek medical check up through our affiliated clinics and hospitals.
Stay safe at home and use the code STAYATHOME to get P100 off your food deliveries with a minimum order of P499 from Mondays to Saturdays until March 31. Download the foodpanda app today on iOS or Android for free and follow its official accounts on Facebook, Twitter, and Instagram @foodpanda_ph
