The Araneta Group of Companies said Monday it is investigating a cybersecurity incident first detected on Nov. 28, 2025 that has affected several of its key units including Araneta Center Inc., Ticketnet Inc. and PPI (Dairy Queen) Holdings Inc.
The conglomerate said in a statement it has activated response protocols and engaged international cybersecurity experts to determine the scope of the breach and enhance security measures across its systems.
“We take this matter very seriously. An investigation is underway with the assistance of international cybersecurity experts with extensive experience in managing incidents of this nature,” the company said.
The Araneta Group said it notified the National Privacy Commission and the Department of Trade and Industry in accordance with legal requirements and industry best practices.
It said strengthening its digital infrastructure remains a priority, and it is implementing additional safeguards.
“We are already deploying additional safeguards to reinforce our systems, and we assure the public and our stakeholders that we are committed to protecting their data. We are managing this situation with the utmost diligence and transparency,” the group said.
The group advised users and customers to remain vigilant by practicing good information security habits such as securing and regularly updating passwords.
