THE Office of Civil Defense (OCD) on Tuesday issued a public advisory warning against fraudulent text messages claiming to offer government assistance under the name of the National Disaster Risk Reduction and Management Council (NDRRMC).
According to the OCD, these deceptive messages often use the official SMS number of the NDRRMC and may contain suspicious links designed to trick recipients into divulging personal information or financial details. The agency stressed that the NDRRMC’s SMS platform is used solely for the dissemination of disaster alerts and early warnings, not for aid distribution or any personal transactions.
“Scammers often exploit heightened emotions and urgency during disasters by launching fake donation drives, phishing schemes, and fraudulent messages aimed at stealing personal information or financial resources. In some cases, they impersonate typhoon victims, volunteers, or government personnel, using fabricated stories and stolen images to solicit donations or sensitive data,” the OCD said in a statement.
The OCD strongly condemned these fraudulent acts, calling on the public to remain vigilant and report any suspicious messages. Citizens are advised not to click on unknown links and to verify information through official government channels.
Reports of scam messages can be directed to telecommunications providers or the National Telecommunications Commission (NTC) via its One Stop Public Assistance Center at (02) 8924-4010 or by email at [consumer@ntc.gov.ph](mailto:consumer@ntc.gov.ph). Incidents may also be reported to the Cybercrime Investigation and Coordinating Center (CICC) through its Inter-Agency Response Center at 1326 or via [report@cicc.gov.ph](mailto:report@cicc.gov.ph).
The public is reminded that legitimate government aid is coordinated only through official platforms such as the Department of Social Welfare and Development (DSWD) and other authorized agencies. Verified updates and advisories are published exclusively on their websites and official social media pages.
“In times of crisis, generosity and compassion are essential—but they must be paired with responsibility and discernment. By remaining alert and verifying information, we not only protect ourselves but also ensure that help reaches those who truly need it.” OCD added.
