The Land Transportation Office (LTO) is seeking the assistance of the Philippine National Police (PNP) to conduct regular operations against fixers in all the agency’s offices nationwide.
Its chief, lawyer Vigor Mendoza II, said the operations would include a crackdown on all fixers using social media for their illegal activities.
“We are planning to conduct operations on a regular basis. Sustained operations by joining the PNP and the LTO will surely make these fixers think twice before engaging in their illicit activities,” he said.
The sustained operations against fixers would complement the deployment of the so-called mystery applicants who are tasked to report the status of operations and service transactions in all district offices of the LTO, he said.
The deployment of mystery applicants is one of the strategies of Mendoza to get a clear picture of what is actually happening in the district offices, including the identification of service-related
loopholes that the agency could still improve.
The LTO chief said he is particularly interested in ensuring that the services down to the farthest LTO district offices are satisfactory, timely and are done with integrity and courteousness to
their client.
The sustained operations against fixers and improved services are part of the good formula to drive fixers out of their illegal business, he said.
“The certainty that these people will be punished, I always maintain, is one of the best ways to address this problem,” he noted.
The public would not avail the help of these fixers if they see that the LTO is providing efficient and effective services.
“We must ensure that the services of the LTO are efficient and effective, and less complicated for the public. We will work towards more simple measures as we do away from bureaucratic processes,” Mendoza said.
