Upon the instruction of Transportation Secretary Jaime Bautista to further improve services, newly appointed Land Transportation Office (LTO) chief Vigor Mendoza II is eyeing an appointment system of all transactions in the agency.
The appointment system was seen as a big step toward digitalization of the LTO, which means that all transactions would be done online under the digitalization program of President Ferdinand Marcos Jr.
If this can be done in the passport transaction at the Department of Foreign Affairs, the appointment system can also be implemented for the application and renewal of drivers’ license and motor vehicles, Mendoza said.
“This is already being done at the LTO central office and we are looking into replicating this process in all our offices across the country similar to what the DFA is doing” he said.
“Our fellow countrymen can be assured that we will be able to simplify and shorten the entire process as we pursue the immediate implementation of the appointment system,” he added.
The appointment system is also envisioned as a big help in dealing with the years-long problem on the presence of fixers in the LTO offices.
By pursuing the appointment system and eventually the shift to online transactions, he said fixers would be denied the opportunity to engage in their illegal activities.
