Uber Technologies Inc. on Thursday launched its second facility in the Philippines to support its operations across the globe.
The company’s $1.5-million Center of Excellence is located along McArthur Highway in Mabalacat, Pampanga. The 2,919-square-meter facility will employ 165 customer service specialists who will provide world-class support, 24/7, to Uber community.
“The Philippines is already home to Uber’s largest Center of Excellence globally, and I’m delighted to unveil our second center today in Clark and reaffirm our commitment to the Philippines, and the Asia Pacific region, through this significant investment,” Uber global head of community operations Troy Stevenson said.
Uber’s first Asia Pacific Center of Excellence opened in 2015 at a sprawling 5,500-sqm office in Bonifacio Global City, Taguig. It has more than 1,000 team members.
“It was an easy decision to deepen our investment in the Philippines and open a second Center of Excellence in Clark, complementing our existing Manila team,” Wen-Szu Lin, director of community operations at Asia Pacific of Uber, said.