The Civil Aeronautics Board (CAB) has mandated all airlines operating at Ninoy Aquino International Airport (NAIA) to strictly adhere to new shuttle bus protocols.
The directive aims to enhance passenger safety, convenience, and overall operational efficiency during aircraft embarkation and disembarkation.
Under the new order, carriers must deploy sufficient shuttle buses tailored to actual passenger loads. To prevent delays, vehicles must be positioned at planeside or designated gates prior to scheduled boarding or deplaning times.
The CAB also emphasized close coordination with the New NAIA Infra Corp. (NNIC) and the Manila International Airport Authority (MIAA) for resource management.
Key to the directive is the strict enforcement of capacity limits. Carriers are prohibited from allowing standing passengers in smaller coasters, while larger buses are limited to a maximum of 10 standing passengers.
Furthermore, airlines must provide dedicated low-floor or ramp-equipped vehicles for senior citizens and Persons with Disabilities (PWDs) to ensure seamless accessibility.
