State-run Philippine Ports Authority (PPA) and Manila North Harbour Port, Inc. (MNHPI) have completed Phase 1 of their passenger terminal complex upgrades at NorthPort. These improvements aim to enhance passenger comfort and efficiency during the peak travel season.
With the busy December travel period in full swing, these improvements offer enhanced passenger services and facilities that prioritize convenience, comfort, and safety.
The first phase of upgrades has included significant renovations and additions, such as modernized restrooms and improved departure area for passengers. Three new x-ray baggage inspection units have also been installed to reduce wait times at security checks. This, along with the integration of passenger terminal fee collection with vessel ticket sales, ensures a seamless flow for passengers entering the terminal.
These improvements come in time for the holiday rush, as MNHPI continues to invest in the modernization of the NorthPort Passenger Terminal, aiming to alleviate congestion and enhance the overall travel experience.
Looking ahead to Phase 2 of the NorthPort upgrades, which will commence in January 2025, additional projects will further enhance passenger convenience. These include the modernization of the air-conditioning system, new gang chairs for passenger comfort, a renovation of the concourse area, expanded loading/unloading bays, installation of new charging stations, and improvements to the arrival area. With these upcoming enhancements, the PPA and MNHPI are committed to continuously improving the port facilities to meet the growing demands of passengers, ensuring that NorthPort remains a modern, efficient, and passenger-friendly gateway.
“We are thrilled to move forward with Phase 2, bringing even more advanced facilities to improve passenger comfort and experience. Our commitment to improving NorthPort continues as we work towards a fully modernized and seamless travel experience,” said PPA General Manager Jay Santiago.
With Phase 2 scheduled to begin in January 2025, the PPA and MNHPI reaffirm their dedication to enhancing the NorthPort Passenger Terminal and supporting national development with world-class port facilities.
