All Cebu Pacific and Cebgo domestic and international flights remain cancelled from May 16 to 31, 2020 in line with the implementation of modified enhanced community quarantine over Metro Manila.
"We encourage passengers on cancelled flights to manage their bookings online via our website, http://bit.ly/CEBmanageflight, before their scheduled travel dates," the airline said.
Cebu Pacific said passengers may select any of the following options: free rebooking, full travel fund, or full refund.
"Processing of refunds will start after the community quarantine is lifted and regular work schedules resume. However, due to the unprecedented volume of requests for refunds, the process will take as long as three to four billing cycles," the airline said.