The Bureau of Immigration (BI) reminded foreign nationals that visa extensions can still be processed online through the agency’s eServices portal.
BI Commissioner Joel Anthony Viado issued the statement after a foreign national claimed on social media that the Siargao Field Office was “down” due to typhoon damage.
Viado confirmed the office was affected but assured that most BI offices nationwide remain operational and online services are available for those in affected areas.
“Please bear with us as we deal with typhoon damage,” Viado said, adding that the eServices platform allows foreigners to complete transactions without visiting an office in person.
He emphasized that the online system is part of the bureau’s modernization program to make immigration services more efficient, secure, and accessible.
