LUXENT Hotel shines a spotlight on the team behind its continued success, recognizing the department heads whose leadership defines the hotel’s signature brand of service and guest experience.
Guided by General Manager Melanie Siy-Pagkalinawan, the management team embodies dedication and collaboration—from operations and hospitality to culinary arts and customer care—ensuring every stay reflects the hotel’s commitment to excellence.
Meet the Leaders Behind the Excellence
At the helm is Melanie Siy-Pagkalinawan, General Manager, whose vision and guidance inspire every department to strive for excellence. Working hand-in-hand with their teams, each leader plays a vital role in delivering an unforgettable experience for every guest and stakeholder.
Sharon Deanne Guerrero, Director of Sales and Marketing, crafts strategic initiatives that position our brand at the forefront of the industry.
Editha Carreon, Director of Human Resources, fosters a culture of growth, respect, and empowerment among our people.
Ericksander Tagapan, Director of Safety, Security and IT Operations, ensures a safe, secure, and technologically advanced environment.
Eufracio Dimayuga Jr., Director of Front Office, leads with hospitality and professionalism, making every first impression count.
Roces del Mundo, Food and Beverage Manager, brings flavors to life and orchestrates unforgettable event and dining experiences.
Aileen Bonilla, Chief Accountant, maintains financial precision and integrity, supporting sustainable growth.
Allan Vale, Executive Chef, delivers culinary excellence that delights and inspires.
Armand Dela Guerra, Chief Engineer, ensures that every system and facility runs smoothly and efficiently.
Rex Icamen, Executive Housekeeper, leads the pursuit of cleanliness and comfort with unmatched attention to detail.
From the welcoming presence of security to the finesse of culinary artistry, from seamless events to immaculate comfort—every detail is a reflection of their dedication, expertise, and passion.
Standing proudly beside them is Lex the Bear, Luxent Hotel’s beloved ambassador—symbolizing the same warmth, joy, and genuine service that the leadership upholds every day. Together, they turn vision into reality, creating not just a place to stay, but a place to remember.
