mWell, the digital healthcare arm of Metro Pacific Investments Corp. (MPIC), has launched what it says is the country’s first fully digital health identity, giving Filipinos a way to carry complete personal health records through their mobile phones.
The mWell Health ID, available on the mWell app, functions as a secure digital passport containing medical records, prescriptions, lab results, vaccination details, allergies, emergency contacts, and other vital information. The platform allows patients to share their records with doctors, hospitals, and clinics through built-in consent and privacy controls, eliminating the need for paper files.
“Healthcare is a basic human right,” MPIC Chairman, president and CEO Manuel V. Pangilinan said during the launch on Sept. 5. “The mWell Health ID is a crucial step toward universal healthcare, which envisions allowing all Filipinos to move through their health journeys with security and peace of mind.”
Chaye Cabal-Revilla, president and CEO of mWell and MPIC’s chief finance, risk, and sustainability officer, said the innovation empowers patients by making health information portable and accessible. “Our goal is to build a future where care is reliable, data-driven and always within reach,” she said.
The Health ID is designed to expedite registration at partner clinics and hospitals, enabling doctors to access medical histories across facilities, thereby reducing duplicate tests and enhancing diagnoses.
“Interoperability of health records has always been one of the biggest challenges in our healthcare system,” mWell Chief Operating Officer Dr. Raymond Sarmiento said. “By putting health records in the hands of every Filipino, we create stronger connections between patients and providers.”
The company stated that the initiative supports the Universal Health Care Act (Republic Act 11223), which aims to make healthcare accessible and affordable for all Filipinos. By enabling secure data sharing, the ID addresses gaps created by paper-based and fragmented record systems.
With its acquisition and integration of KonsultaMD, mWell has become the country’s leading digital health platform. The app connects patients with thousands of doctors nationwide for 24/7 teleconsultations, e-prescriptions and lab referrals, helping reduce travel costs for seniors, persons with disabilities, Indigenous peoples and those in remote areas.
The Health ID can also be used at the mWell Primary Care Facility in Bacoor, Cavite, which offers consultations and laboratory services.
Beyond the ID, mWell has introduced programs to expand access in underserved communities. In partnership with the Department of Information and Communications Technology, it has deployed OnTheGo Clinic-In-A-Bag kits to remote villages, Indigenous communities and conflict areas. The company has also piloted drone medicine delivery to isolated islands and launched BangkaHealth, a service that brings telemedicine by boat to homes on stilts in Sulu.
