WASHINGTON, DC – Alaska Airlines has requested a ground stop for all its mainline aircraft according to an advisory notice by the US Federal Aviation Administration, with the company citing an “IT outage.”
The airline told AFP that on Sunday it “experienced an IT outage that’s impacting our operations” and that it “requested a temporary, system-wide ground stop for Alaska and Horizon Air flights until the issue is resolved.”
The FAA status page showed all destinations being impacted by the ground stop of Alaska’s mainline aircraft.
It did not immediately respond to AFP’s requests for comment.
Alaska Airlines apologized for the disruption, urging travelers to check their flight status before heading to the airport.
“We apologize to our guests for this inconvenience,” it said in a statement.
“There will be residual impacts to our operation throughout the evening.”
The statement, also posted on X, drew a backlash from what appeared to be frustrated passengers. AFP
“This is brutal. We’ve been sitting at the airport for two hours,” wrote an X user named Caleb Heimlich in reply.
Another user, BetterDays, commented: “This started at 8 pm & you’re just posting this now?! Your service has gone way down over the last 5 years.” AFP
