The American Hotel and Lodging Educational Institute (AHLEI) has conferred the University of Santo Tomas (UST) with the Certified Guest Service Property distinction on the back of the latter’s commitment to training its hospitality management educators and staff.
UST’s College of Tourism and Hospitality Management (CTHM) certified its faculty members, staff, and, soon, students working in the university’s on-site hotel through the AHLEI’s Guest Service Gold Program. The staff received the Certified Guest Service Professionals (CGSP) pin and certificate.
Earning the Certified Guest Service Property distinction is one of many steps UST is taking to ensure that the school is globally competitive.
“The university continues to strengthen degree programs in order to facilitate academic mobility for both faculty members and students. This will help develop their competencies by exposing them to best practices in the world,” Rev. Fr. Herminio V. Dagohoy, O.P., Ph.D., Rector (UST) said during the awarding cermony.
The ceremony was attended by Aliza Totayo, Commercial Attaché of the International Trade Administration of the US Embassy; Machi Borja, Asia World Hospitality Director; and Asia World Hospitality Public & Media Relations Head.
UST is one of several academic institutions in the Philippines working with AHLEI to enhance their hospitality programs through professional certification. It was one of three campuses that hosted a Certified Hospitality Educator (CHE) workshop and exam session in summer of 2016 to provide faculty members with the opportunity to earn the only professional certification for post-secondary hospitality instructors.
Go to asiaworldhospitality.com for more information.