LPU Laguna hosts guest service training
LYCEUM of the Philippines University - Laguna, in collaboration with Asia World Hospitality, is hosting the first CGSP Train the Trainer Workshop in the Philippines. The workshop, which will take place at LPU Laguna CITHM on June 6 to 8, will showcase all three AHLEI’s popular customer service segments: Making Connections, Golden Opportunities, and the newest CGSP Tourism program.
The three-day CGSP or Certified Guest Service Professional workshop is intended for educators and practitioners across all levels, which include front office, revenue management, food and beverage, housekeeping, maintenance, security, human resources, and sales.
This designation provides recognition for achievers in the field of hospitality and tourism who are able to deliver exceptional service through guest engagement and making experiences memorable for the guests.
Furthermore, it is recognized worldwide and is considered the highest of its kind for award-winning guest service for employees in the lodging industry. This program also has a unique way to market regions as a tourist destination.
The workshops are part of Asia World Hospitality’s mission to equip hotels and related establishments with the necessary training programs to enhance professional services. The specialized training programs are envisioned to boost people development and support continuous learning.
First 10 participants to register get 10 percent discount. Promo is valid until June 6.
To sign up, email [email protected] or call (02) 729-6865 or 0917 523-2128.