Tuesday, May 5, 2026
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Tag: CCAP

Moneymax, credit card association team up to enhance financial literacy

Financial comparison platform Moneymax and the Credit Card Association of the Philippines (CCAP) signed a partnership on Tuesday to launch a credit education initiative...

STRENGTHENING POLICY, WORKFORCE DEVELOPMENT IN PH CONTACT CENTERS.

Department of Labor and Employment (DOLE) Assistant Secretary Joel M. Gonzales (top photo, left) meets with officials of the Contact Center Association of the...

PH contact center industry braces for US policy shifts

The Philippine contact center industry is bracing for potential policy shifts that could affect growth, particularly with a second Trump administration now in office...

Financial education.

Credit Card Association of the Philippines (CCAP) executive director Alex Ilagan, CCAP chairman Rolando Ebreo, Visa Philippines country manager Jeff Navarro and CCAP president...

ADB approves $500-m loan to combat climate change

The Philippines has received a significant boost in its battle against climate change, with the Asian Development Bank (ADB) approving a substantial $500-million policy-based...

ADB approves $500-m loan for PH climate action

The Asian Development Bank (ADB) said Tuesday it approved a $500-million policy-based loan to further help strengthen the Philippines’ efforts to tackle climate change. The...

Credit card complaints rose 45% in Q2

Credit card-related complaints in the Philippines surged 45 percent in the second quarter of 2024 compared to the first quarter, according to data from...

CCAP calls for unified solutions to address cybersecurity issues in the IT-BPM industry

CCAP implements system to reference reported cybercrimes and fraud in the BPO sector The Contact Center Association of the Philippines (CCAP) is reiterating its position...

Credit literacy

The Credit Card Association of the Philippines (CCAP) joins forces with the Bangko Sentral ng Pilipinas (BSP) to raise consumer awareness on the responsible...

CCAP, BSP promote credit card literacy

The Credit Card Association of the Philippines (CCAP) teamed up with the Bangko Sentral ng Pilipinas (BSP) to raise consumer awareness on the responsible...

Attrition rate at call centers expected to dip below 45%

The Contact Center Association of the Philippines (CCAP) expects to attrition rate in the sector to fall below 45 percent in 2024 with the...

Contact centers expect sustained growth despite AI’s job challenge

The Contact Center Association of the Philippines expressed confidence the information technology-business process management sector would break investment, employment and output records in line...

11.8 million credit cards issued as of March 2023

Banks and other financial companies have issued about 11.8 million credit cards in the country as of the first quarter of 2023, a group...

CCAP bullish of new investments from Japanese firms

The Philippine contact center industry is looking forward to new investments from two Japanese firms and a Filipino conglomerate this year. “We’re on track to...
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