Saturday, January 10, 2026
Today's Print

Tag: call center

Cebu earthquake aftermath: On Call

Cebu-based call center employees evacuate their office building in response to tremors.

Call centers eye 7% growth amid AI-led slow down in hiring activities

The Contact Center Association of the Philippines (CCAP) expects a modest industry growth of 5 percent to 7 percent in 2025, with revenue expected...

US Embassy to launch Visa Application Center, more consular info services

The US Embassy in the Philippines is set to open a new Visa Application Center (VAC), launch an updated visa appointment system, and expand...

Abalos urged LGUs to install 911 hotline in preparation for La Niña

The Department of the Interior and Local Government (DILG) on Thursday encouraged local government units in the country to install 911 hotlines to combat...

BPO sector expects to sustain growth

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Call center

The new Valenzuela City Epidemiology and Surveillance Unit (CESU) call center started being fully operational Monday in the staff's new home at the social...

BI deports Korean who blackmailed via call center

Immigration authorities have ordered the deportation of a South Korean fugitive wanted in Seoul for allegedly operating a call center that blackmails its victims...

BPO still top job generator in 2017 — PhilJobNet

With close to 140,000 vacancies posted in 2017, the business process outsourcing industry is still the biggest generator of jobs, according to PhilJobnet. The Department...

Artificial intelligence takes over some call center tasks in PH

The Philippine contact center industry expects to sustain an 8-percent annual growth over the coming years, despite the growing popularity of artificial intelligence that...

Qualfon opens 580-seat call center in Manila

American company Qualfon Inc. said Thursday it expanded its operations in the Philippines with the opening of a 580-seat contact center in Manila.  “We have...

US call center company bullish on PH operations

A US-based call center company has set up its first facility in the Philippines and in the Asia Pacific, leveraging the world-class service of...
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