Monday, January 19, 2026
Today's Print

Tag: BPO

Ayala unit sells all stake in Integreon

Conglomerate Ayala Corp. continues to divest from the business process outsourcing sector as it focuses on expanding its investment in the education sector. Ayala Corp....

Xerox to hire 800

Xerox Business Services Philippines Inc., a business process outsourcing company, said it expects to hire 800 more employees this year, representing a 10-percent expansion...

Ayala sells stake in IQ BackOffice

Conglomerate Ayala Corp. said it divested from business process outsourcing company IQ BackOffice Holdings Ltd. Ayala Corp. said in a disclosure to the stock exchange...

Qualfon opens 580-seat call center in Manila

American company Qualfon Inc. said Thursday it expanded its operations in the Philippines with the opening of a 580-seat contact center in Manila.  “We have...

Japan firm buys SPi

Relia Inc., one of the largest business process outsourcing companies in Japan, acquired the customer relationship management business of SPi Global in the Philippines,...

Concentrix to invest P2.8b in BPO centers

Business process outsourcing company Concentrix Corp. said Tuesday it is investing P2.8 billion in new delivery centers in the Philippines that will hire 14,000...

IT, business process outsourcing sectors bullish on Duterte govt

The local information technology and business process outsourcing industry is optimistic about the incoming administration of President-elect Rodrigo Duterte, saying the new government’s 10-point...

BPO agents to keep jobs despite the rise of robots

An executive of one of the largest business process outsourcing groups in the Philippines sees an increasing use of artificial intelligence, machines and robots...

New technology transforms BPO

Cloud services and data center pioneer IP Converge Data Services Inc. has launched IPC Voices, an on-demand, cloud-based solution that aims to revolutionize call...

Philippine call centers on the verge of change

Call centers and business process outsourcing companies are on the verge of change to meet the demands of the millennial generation, according to an...

BPO employees evolve into knowledge workers

A San Francisco-based company has recently opened a premium-grade facility at Fort Bonifacio, where average monthly salaries start at more than P30,000 for qualified...

BPOs bring people back to Lipa

People are coming back to Lipa, a first-class city in Batangas province located 78 kilometers south of Manila, as business process outsourcing companies now...

India’s Tata expanding to Pampanga, to add 1,500 BPO seats

Leading Indian business process outsourcing company Tata Consultancy Services Philippines, a unit of India’s Tata Group, is expanding services to Pampanga and adding 1,500...

Manila Outsourcing Boom Spurs Most Offices in Quarter Century

Philippine builders are adding the most office space in Manila in at least 26 years, catering to companies such as American Express Co. and...
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