With more Filipinos shifting to digital channels to save, shop, or send money, the Bangko Sentral ng Pilipinas (BSP) reminds the public to reap the benefits of digitalization while keeping safe from scams and fraud.
As the country moves towards a cash-lite economy, the BSP is working for not just convenience but also trust and security. At the heart of this campaign is a simple and timely call to action: Check, Protect, Report or CPR.
A digital economy that protects its users
Digitalization has expanded access to financial services. During and after the pandemic, millions of Filipinos opened bank and e-wallet transaction accounts for the first time—gaining access to savings, loans, and other financial services. But with this convenience comes increased risk from online fraud and cybercrime.
According to the Cybercrime Investigation and Coordinating Center, cybercrime complaints surged to over 10,000 cases in 2024 alone, more than triple the number from 2023. The BSP sees this not just as a crime statistic, but as a public trust issue.
People will only embrace digital finance if they feel secure using it.
CPR: A shared strategy for cyber safety
The CPR campaign encourages every user to take part in protecting the digital finance space. It teaches three simple steps:
Check—Verify the validity of and be alert for suspicious messages, unexpected links, or urgent prompts from unknown sources.
Protect—Never share your OTPs, PINs, account details, or other personal information—even if the request appears to come from a familiar institution.
Report—Notify your bank or e-wallet provider immediately if something seems off.
These habits form the foundation of what experts call “cyber hygiene”—basic practices that can help prevent digital fraud and account takeovers.
Industry-wide support
The BSP has partnered with the Bank Marketing Association of the Philippines and other financial institutions to carry the CPR message across platforms—branch posters, ATM screens, mobile apps, social media, and more.
Educational content is customized to reach different audiences—from first-time bank account and e-wallet users to long-time clients of credit card and other more sophisticated products and services. CPR materials include red-flag reminders for phishing messages, security prompts during transactions, and action steps for reporting fraud attempts.
Everyone has a role to play
Whether one is a bank client, a small business owner, or a daily user of digital wallets, the call remains the same: Do the CPR.
Online security is not just the job of regulators or IT departments. It is a shared responsibility.
By building a culture of cyber care, the BSP aims to ensure that the benefits of digitalization—greater access, faster payments, and financial inclusion—are not undermined by fear or fraud.
