The Metropolitan Manila Development Authority (MMDA) has reactivated and reformatted its Metrobase hotline, urging motorists to call for road emergencies along major Metro Manila thoroughfares.
MMDA General Manager Nicolas Torre III said traffic enforcers are mandated to arrive within five minutes of a reported incident, including minor collisions, stalled vehicles, and other traffic-related emergencies.
Torre said that while enforcers are being dispatched, Metrobase personnel simultaneously review closed-circuit television footage of the reported incident.
He said video clips are extracted from MMDA cameras and sent to the parties involved through various messaging platforms upon the enforcer’s arrival.
According to Torre, the goal is to clear affected roads within 10 minutes, particularly in cases of minor collisions, so motorists can immediately discuss insurance claims or liabilities using the provided footage.
Although the 136 hotline has existed for years, it is now being emphasized to raise public awareness.
