Cebu Pacific has issued a set of travel reminders for passengers as the airline prepares for increased passenger volume during the Holy Week travel season. The airline said it remains committed to providing a safe and smooth journey and encouraged travelers to plan for a more convenient experience.
Check your flight and terminal assignment
The airline urged travelers to confirm their flight number and terminal before heading to the airport. Flights beginning with 5J operate from NAIA Terminal 3 using larger jets. DG and T6 flights, operated by Cebgo and AirSWIFT, respectively, use NAIA Terminal 2. DG flights to Siargao and Masbate now depart from Clark International Airport.
Arrive early due to heavy traffic
With road congestion expected, passengers are advised to arrive three hours before domestic flights and four hours before international flights. Those flying to Dubai may check in up to seven hours before departure.
Check-in counters close 45 minutes before domestic flights and one hour before international flights. Boarding begins 45 minutes before takeoff. Travelers are encouraged to proceed through immigration and final security checks promptly after check-in.
Use online check-in to save time
To avoid long lines, passengers can check in online via the Cebu Pacific app or website. This service is available 48 hours up to one hour before departure for domestic flights and two hours before for international.
Online-checked domestic passengers with no bags may enter NAIA Terminal 3 through Gate 1 and go straight to the boarding gates by showing a digital boarding pass.
Counters A1-A15 at NAIA Terminal 3 are for online check-in, while A17-A29 and B1-B15 cater to passengers checking in at the airport.
Fill out eTravel forms for international trips
International travelers must complete the eTravel form within 72 hours of departure and arrival and present the QR code at customs. The form must be submitted twice for roundtrip journeys and can be accessed at www.etravel.gov.ph.
Review baggage policy
Passengers may bring one carry-on bag and one personal item with a combined weight of 7kg. Bags exceeding the limit will incur charges at the gate.
The airline recommends pre-purchasing baggage online for lower rates. Passengers may buy up to three 20kg pieces, each with optional add-ons of 4kg, 8kg, or 12kg. Extra baggage can be purchased up to two hours before departure.
Self-tag luggage at select airports
Travelers from Bacolod, Butuan, Clark, Davao, Iloilo, Manila, Puerto Princesa, Siargao, and other select airports are reminded to self-tag their checked luggage at kiosks before bag drop. Self-bag drop counters are also available at NAIA Terminal 3 and Clark.
Cebu Pacific operates flights to 37 domestic and 26 international destinations across Asia, Australia, and the Middle East. More information is available at www.cebupacificair.com.