Globe Telecom Inc. president and chief executive Carl Cruz is calling for key policy reforms to accelerate telecommunications infrastructure development and improve internet reliability throughout the Philippines.
Cruz advocated for classifying connectivity as a “fifth utility,” saying it is as essential as water, electricity, sanitation and transport.
He said digital access now directly influences employment, education and general participation in the modern economy.
“Filipinos deserve more than access, they deserve quality. That means policy must shift to enable inclusive, long-term strategic investments supporting the country’s digital connectivity roadmap. Connectivity shouldn’t be a luxury. It’s the backbone of how people work, learn, and live today,” Cruz said.
The executive said the industry depends heavily on massive capital expenditures. He noted that the government and private sector should collaborate to ensure these investments lead to universal access and consistent service that remains affordable for the public.
To bridge the digital divide, the company is transforming small neighborhood businesses like sari-sari stores and auto repair shops into digital touchpoints.
These microenterprises now provide basic connectivity and digital services to their local communities. This model relies on a national distribution system involving small and medium enterprise partners and community agents to build local economic resilience.
Regarding the Konektadong Pinoy Act, Globe expressed measured support while highlighting the need for robust Implementing Rules and Regulations.
The law aims to expand access by allowing new entrants into the data transmission market without a congressional franchise.
Globe said it consulted with the Department of Information and Communications Technology to ensure that new players, classified as data transmission industry participants, undergo strict cybersecurity vetting.
The company also pushed for regulations to protect existing infrastructure from disruption and ensure transparent spectrum allocation as satellite providers enter the market.
“We need rules that balance openness with accountability, especially around infra use, security standards and spectrum coordination,” Cruz said.
