PLDT Enterprise, the corporate arm of PLDT, teamed up with Bounty Fresh Group Holdings Inc., the parent company of Chooks-to-Go, to deliver integrated connectivity and communication solutions aimed at improving operational efficiency and enhancing customer experiences.
“At PLDT Enterprise, our mission is to help businesses thrive by providing technology their company needs to enable seamless operations and build stronger customer connections,” said Jay Lagdameo, vice president and head of Enterprise Revenue Group at PLDT Enterprise.
“This partnership with Chooks-to-Go demonstrates our commitment to driving business success ensuring they remain competitive in an increasingly digital world,’ he said.
Known for its iconic roast chicken, Chooks-to-Go previously faced operational hurdles due to limitations in traditional SIM-based internet systems.
These challenges led to service disruptions and inefficiencies during high-demand periods, impacting both operations and customer satisfaction.
With the shift to PLDT Enterprise’s fiber network, Chooks-to-Go now benefits from high-speed, reliable internet that ensures uninterrupted operations across all branches.
The infrastructure provides higher bandwidth and unlimited internet access, empowering the business to scale efficiently.
Smart Postpaid plans and Smart Bizload complement the fiber connectivity aimed to streamline internal communication, optimize prepaid load management for employees, and enable real-time coordination across Chooks-to-Go’s extensive store network.
“By leveraging PLDT Enterprise’s fiber connectivity and mobility solutions like Smart Postpaid and Bizload, we’ve not only enhanced our operational efficiency but also improved our ability to deliver exceptional service to customers nationwide,” Patricia Cheng-Lim, executive vice president for operations at Chooks-to-Go.
“This partnership reinforces our commitment to innovation and customer satisfaction,” she said.
