Security Bank Corp. said it is well-positioned to leverage its technology and data investments to strengthen its brand promise of BetterBanking.
Lucose Eralil, chief operations officer of Security Bank, said technology and data are pivotal enablers of customer-centric strategy.
“We’ve made substantial investments in upgrading our digital infrastructure over recent years—overhauling our core banking system, enhancing cybersecurity measures, integrating advanced data analytics into operations, and launching new online platforms. Each initiative was designed with a singular objective: to provide our customers with frictionless and secure banking experiences,” said Eralil.
Back-end upgrades include a unified data platform that enables near real-time workflows, central to the bank’s commitment to digital transformation; a payments hub to establish standardized payment rails, improve customer experience (CX), and enable real-time processing; a loan origination system with expedited turnaround times; and an upgraded customer relationship management (CRM) system for better service and support.
