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Sunday, November 24, 2024

Smart warns customers vs. fraudulent solicitations

Smart Communications Inc. on Tuesday warned its customers about fraudulent solicitations being circulated through online messaging platforms and OTT apps.

Smart said scammers are posing as company executives or representatives of various organizations, claiming to be raising funds for nonexistent relief operations. They often provide QR codes for victims to send “donations.”

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The wireless unit of PLDT has been actively blocking from its network mobile numbers found to be scammers, to further protect customers.

It is also working closely with digital payment platforms and concerned government agencies to investigate reported incidents and aid authorities in the prosecution of personalities behind this scheme.

Smart urged customers to double-check the authenticity of senders, whenever requests of this nature are received. It may be best to verify such requests with the person by calling him or her through the mobile number saved in your devices.

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