Television host, actress, and YouTube personality Alex Gonzaga reveals how she shops these days.
While simply adding to cart appears to be the easiest and safest way to purchase items, Gonzaga prefers SM’s Call to Deliver (CTD) service through which she fulfills her shopping duties with the help of a personal shopper.
“It’s nice to be able to talk to someone for orders. It feels good if someone can answer your questions and make some recommendations when you want to buy something,” she shares.
CTD bridges the convenience of online shopping and the premium of in-store assistance. It started out with a few stores in the Visayas-Mindanao area on April 13 to assist locked down customers who need essential items from the store. Since then it has become available at all SM Stores nationwide.
The service provides customers with their personal shopper through Viber ordering/video call ordering.
Gonzaga also appreciates the multiple payment options (cash on delivery, credit/debit card, GrabPay, GCash, online payment, bank transfers, SM Gift Cards, and SM Sodexo Gift Passes), as well as delivery and pick-up options the Call to Deliver service offers.
“It’s like you’re bringing SM Store inside your home,” she says. “That’s how convenient it is.”
As someone who considers shopping retail therapy, her picks include “everyday essentials like toiletries and face masks, things for the home, especially kitchen accessories, gadgets, as well as clothes from the SM Store’s Call to Deliver service.”
She also reveals what’s currently on her CTD list for her loved ones: A comb for fiancé Mikee, an air purifier with humidifier and electric fan for Mommy Pinty, water spray for plants for Daddy Bonoy, candle for sister Toni, and toy trains or cars for nephew Seve.
To use the service, call #143SM (#14376), place an order with the personal shopper that will be assigned to you, follow payment instructions, and arrange for delivery or store pick-up.
