Geely achieves 95% Parts fulfillment rate with new logistics partner

Geely Motors Philippines (GMP) bolsters its aftersales service by announcing a first-time fulfillment rate (FTFR) of approximately 95 percent for parts delivery across its nationwide dealership network – attributed to recent system upgrades and a strengthened logistics alliance with SF Philippines. The 95 percent FTFR is comparable to benchmarks found in mature automotive networks and indicates that most dealer parts requests are fulfilled on the first attempt, a crucial factor in minimizing vehicle downtime for customers. The partnership with SF Philippines streamlines the movement of parts from Geely’s central 4,700-square-meter Spare Parts Center in Cabuyao, Laguna, to all dealerships. SF Philippines manages the warehousing and delivery network, ensuring parts reach service centers faster and more consistently.