PuzzleBox BPO Inc. represented the Philippines at The Business Show Asia 2025, held at Marina Bay Sands Expo & Convention Centre in Singapore.
As Asia’s largest business show, the event gathered thousands of small-to-midsize enterprises (SMEs), startups and industry leaders, with more than 250 exhibitors, 150 seminars and exclusive masterclasses designed to equip businesses with tools, insights and connections for growth in today’s fast-evolving business landscape.
PuzzleBox BPO, known for pioneering intelligent outsourcing, took the stage to share insights on how businesses worldwide can approach outsourcing more strategically—not just as a cost-saving measure, but as a way to create sustainable value, improve operations and drive global competitiveness.
“Intelligent outsourcing is about understanding the bigger picture,” said Apple Esplana-Manansala, co-owner and vice president of PuzzleBox. “Our goal is to empower businesses with not just manpower, but with the right tools, data and technology to improve their operations and achieve sustainable growth.”
In her session, she introduced international entrepreneurs and decision-makers to the concept of intelligent outsourcing, emphasizing how outsourcing should be approached not just as a cost-saving solution but as a strategic driver of efficiency, growth and innovation.
She shared the company’s journey of more than a decade—delivering outsourcing solutions that go beyond the traditional model.
Their vision, together with Erwin Ernesto Manansala, founder and chief executive officer, is to integrate people, technology and strategy so businesses can scale smarter and achieve sustainable success.
The event also served as a launchpad for PuzzleBox’s latest partnerships with two innovative companies: Ronin Collective and CanTicket. Ronin Collective specializes in Data Science and Creative Intelligence and helps businesses harness online data to design dynamic, data-driven campaigns for brands and clients. CanTicket, an Australian-based tech company available across the Asia-Pacific region, provides a powerful platform for managing operations seamlessly.
By combining tech innovation (CanTicket), data and creative intelligence (Ronin Collective) and outsourcing expertise (PuzzleBox BPO), this three-way partnership underscores a shared mission: to provide dynamic, end-to-end solutions that empower businesses to scale smarter and faster.
