MANILA—Philippine Airlines (PAL) has launched the sale of international air tickets using new distribution capability (NDC) on Trip.com, the first global travel service provider to offer this integration with PAL.
The partnership allows customers from Asia, Australia and the United States to access the same fares and reservation services available on the PAL website through content aggregator, Travelfusion.
With NDC integration, Trip.com now offers a wider selection of fares, including lower and student fares, as well as personalized ancillary products such as seat selection and prepaid baggage options. Customers can also access post-booking services like itinerary changes and refunds.
“The partnership between Philippine Airlines and Trip.com will provide our customers a personalized, and seamless flight booking and buying experience through NDC integration with Travelfusion,” said PAL vice president of sales and distribution Justin Warby.
The partnership will enable PAL to deepen engagement with international students traveling between Asia, North America and Oceania via Trip.com’s smart segmentation tools, which can offer exclusive, personalized student deals and bundled ancillary products.
“We are proud to be the first global travel service provider to enter an NDC integration partnership with Philippine Airlines in Asia Pacific,” said Kirk Wong, Trip.com group regional airline director for Oceania, Southeast Asia, ISC and the Middle East.
“This partnership will enable our users to enjoy better fare options and booking experiences, leveraging our extensive network and experience to expand PAL’s reach to customers in the region and beyond,” Wong said.
