The Government Service Insurance System (GSIS) has disbursed a combined P413.4 billion across 1.9 million approved loan applications under its Ginhawa Flex and Ginhawa Lite programs, president and general-manager Jose Arnulfo Veloso said.
Veloso shared the figures during a stakeholders’ dialogue held at the Sequoia Hotel Manila Bay, where the pension fund reported on its reforms and gathered feedback from government agencies and partner institutions.
The Ginhawa Flex loan, GSIS’s flagship multi-purpose loan program launched in September 2023, has accounted for P401.19 billion in loan releases, approving 1,437,060 applications as of June 23, 2025. Members can borrow up to P5 million or 14 times their monthly salary, repayable over up to 15 years, depending on their paid premiums.
The Ginhawa Lite program, designed for smaller, emergency needs, has disbursed P12.247 billion to 408,656 members since its October 2024 launch. It offers loans from P5,000 to P50,000, payable in six to 24 months, with an interest rate of 6 percent to 7 percent – the same rate as Ginhawa Flex. Both loans are available via the GSIS Touch mobile app.
“More than disbursements, these numbers represent real relief and support for public servants. Every reform we make, every service we improve, starts with listening to our members,” said Veloso.
Veloso said 99 percemt of GSIS transactions are now conducted online through digital innovations like the GSIS Touch mobile app, in-app facial recognition for pensioners, Digital GSIS ID, and Digital Hubs at branch offices. These initiatives have significantly reduced processing times.
Other updates included a streamlined process for the Ginhawa Max Loan Buyout, which now requires only a letter of intent from the head of the agency.
The program allows borrowers to take up to P5 million or 19 times their salary, whichever is lower, based on paid premiums, with no service fee and interest as low as 6 percent to 7 percent over up to 10 years.
GSIS also highlighted its housing programs, which have helped over 4,000 families secure homes through the Lease-With-Option-to-Buy Program and nearly 2,000 borrowers retain their homes through the Housing Accounts Remedial and Condonation Program.
The organization said it continues to expand its insurance coverage, now protecting over 130,000 public school buildings under its National Indemnity Insurance Program.
GSIS recognized government agencies that made the highest payments toward long-overdue social insurance premiums. The dialogue also featured talks from UP Manila Chancellor Dr. Michael Tee and Lillian Leslie Ortiz-David of the Credit Information Corporation, followed by an open forum.
“We’re not just offering convenience, we’re delivering real, practical ‘Ginhawa’ to every member. And we’ll keep doing better, because you continue to tell us how,” said Veloso.
