The Philippine Deposit Insurance Corp. said it continuously maintains the ISO certifications for 9001:2015 standards of its quality management systems for claims settlement operations and assessment of member banks, including support processes following the surveillance audit undertaken by SOCOTEC Certification International Inc. in May 2024.
SOCOTEC noted that there were no non-conformities or observations during the surveillance audit. It also commended the effective implementation of claims settlement operations and cited other positive observations in the support processes.
SOCOTEC said the results of the audit affirmed the PDIC’s commitment to upholding ISO 9001:2015 standards for the benefit of the depositing public and banks.
PDIC president and chief executive Roberto Tan said maintaining ISO certifications for the corporation’s key processes underscores its commitment to quality and excellence. These certifications not only enhance the PDIC’s credibility but also ensure that it consistently meets international standards for enhanced service quality, he said.
